Privacy Policy

Introduction

KeshoPay is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Integration-as-a-Service platform. KeshoPay is not a payment service provider and does not process or store payment transaction data.

What Data We Collect

We collect only the minimum data necessary to provide our integration services. This may include your name, email, organization, account credentials, and technical metadata (such as API usage logs, device/browser info, and integration configuration). We do not collect or store payment card numbers or transaction details.

How We Use Data

We use your data to provide, maintain, and improve our platform, communicate with you, and ensure security. Data may be used for analytics, troubleshooting, and to comply with legal obligations.

Data Sharing

We do not sell your data. We may share data with trusted service providers (such as cloud hosting, analytics, or support tools) strictly for the purpose of operating our platform. Data may also be shared if required by law or to protect our rights.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and secure our platform. You can control cookies through your browser settings.

Data Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and regular audits. However, no system is completely secure.

International Transfers

If your data is transferred outside Kenya, we ensure adequate protection in compliance with applicable laws.

Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to access, correct, or delete your data, object to processing, and request data portability. Contact us to exercise these rights.

Children

KeshoPay is not intended for children under 18. We do not knowingly collect data from minors.

Changes to Policy

We may update this Privacy Policy. Changes will be posted on this page. Continued use of our platform means you accept the changes.

Contact

For privacy questions, contact privacy@keshopay.co.ke.