Terms and Conditions

Introduction

Welcome to KeshoPay. By accessing or using our platform, you agree to these Terms and Conditions. Please read them carefully before using our services.

Service Description

KeshoPay is an Integration-as-a-Service platform. We do not provide payment services or act as a Payment Service Provider (PSP). Instead, we enable you to connect, manage, and orchestrate multiple PSPs and financial APIs through a unified interface. All payment processing is performed by your chosen PSPs; KeshoPay does not hold, process, or transfer funds on your behalf.

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use KeshoPay. By registering, you confirm you meet these requirements.

Account Registration

To access certain features, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your credentials and all activities under your account.

Use of Platform

You agree to use KeshoPay only for lawful purposes and in accordance with these Terms. You may not use the platform to violate any laws, infringe on rights, or disrupt services.

Integration Responsibilities

You are responsible for configuring and maintaining your integrations with third-party PSPs and APIs. KeshoPay provides tools and documentation, but does not guarantee the availability or performance of third-party services.

Third-Party Providers

Your use of third-party PSPs and APIs is subject to their own terms and policies. KeshoPay is not responsible for the actions, omissions, or failures of any third-party provider.

Fees and Payment

Fees for using KeshoPay are described on our website or in your service agreement. You are responsible for all applicable charges. Third-party PSPs may charge additional fees for their services.

Intellectual Property

All content, software, and technology on KeshoPay are owned by us or our licensors. You may not copy, modify, distribute, or reverse engineer any part of the platform without written permission.

Data Handling and Security

KeshoPay does not store or process payment data. We may process limited metadata for integration and analytics purposes, in accordance with our Privacy Policy. You are responsible for ensuring your use of the platform complies with all applicable data protection laws.

Warranties and Disclaimers

KeshoPay is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free operation, or the continued availability of any integration or third-party service.

Limitation of Liability

To the maximum extent permitted by law, KeshoPay is not liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, or data. Our total liability is limited to the amount you paid for services in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless KeshoPay and its affiliates from any claims, damages, or expenses arising from your use of the platform, your integrations, or your violation of these Terms.

Termination

We may suspend or terminate your access to KeshoPay at any time for violation of these Terms or applicable law. You may terminate your account at any time by contacting support.

Governing Law

These Terms are governed by the laws of Kenya. Any disputes will be resolved in the courts of Kenya.

Dispute Resolution

We encourage you to contact us to resolve any issues. If a dispute cannot be resolved informally, it will be subject to binding arbitration or court proceedings in Kenya.

Changes to Terms

We may update these Terms at any time. We will notify users of material changes. Continued use of KeshoPay after changes constitutes acceptance of the new Terms.

Contact

For questions or concerns, contact us at legal@keshopay.co.ke.